Do you know what your guests think of your accommodation?

Everguest helps you find out, reveals the problems, and offers the solutions
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Guest reviews influence guests when looking for accomodation

Hotel guest reviews have a huge impact on future guests' decisions when looking for accommodation. Our Everguest analysis finds the hidden issues and offers solutions.

Guests' decisions are made in the researching phase of their journey.

What will your annual reputation audit say about you?

Evaluation

Annual evaluation of the hotel’s online reputation.

State of KPIs

Key performance indicator analysis of the hotel

Reputation status

Status updates on your reputation versus the competitors

Trend analysis

An in-depth examination of positive and negative trends

Consultation

Reputation and operational consultation and guidance based on audits

What do you gain from the analysis?

You will have an overall picture of your reputation

Better reputation will lead to increased revenue

You can identify the areas that need improvement

You will gain awareness of your strengths based on guest reviews

You will learn how your reputation influences your revenue

Why now?

Taking COVID19 into consideration, instead of the annual analysis you will get 17 months of data instead


As a positive effect of the forced break, you may have more time to look into the future and bring in new ideas

It is time to start building a well-reasoned strategy and get yourself ready for the reopening now! Ask for our services!

 

Standard audit

Analysis of all relevant reviews from March 2019

Summary of all data, values, and analytics

Guest review trends

Segmented results for different departments

(Most important) SWOT analysis (strengths, weaknesses, opportunities, threats)

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Superior audit

Analysis of all relevant reviews from March 2019

Summary of all data, values, and analytics

Guest review trends

Segmented results for different departments

(Most important) SWOT analysis (strengths, weaknesses, opportunities, threats)

Sentiment analysis (of written guest reviews by department)

Suggestions to identify the right directions for development

Get quote

 

Exclusive audit

Analysis of all relevant reviews from March 2019

Summary of all data, values, and analyses

Guest review trends

Segmented results for different departments

(Most important) SWOT analysis (strengths, weaknesses, opportunities, threats)

Sentiment analysis (analyses of written guest reviews by departments)

Suggestions to identify the right directions for development

Competitor analyses

Presentation of the results and consultation

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