Keep track and follow up on guest reviews to avoid being at a disadvantage to competitors.
You need to be aware of what your guests think of your hotel because one single review could influence numerous future guests in their decision. Expand your services according to real feedback!
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Too easy to get lost among all the platforms and reviews?
Your former and future guests can share their opinion on countless platforms. Are you following up on them all? We provide you with a comprehensive analysis based on the reviews on all platforms, and create a report on your guests’ quality of experience and opinions.
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Your online reputation needs immediate guidance!
We create an audit of the past year, and we constantly monitor your online reputation, so you can improve the quality of your services based on our reports.
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There is no exception, answer them all!
Are you so busy attending to your guests that you don’t have time to respond to all of your online reviews promptly and in a professional way?
We will respond on your behalf so you can concentrate on the occupancy rate growth.
Average price and revenue growth in one go!
As a result of our online reputation management, not only will your guest rating indicator and reputation increase, your average price and revenue will also go up.
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